A growing services firm approached ADDTEC to help them make sense of their fragmented data systems. Our team developed a machine learning model that predicted customer churn and identified high-risk accounts in advance.
This enabled the leadership team to respond proactively, improve customer retention, and allocate resources more strategically.
A regional organisation managing multiple teams needed a better way to monitor performance and manage workloads. ADDTEC created Power BI dashboards tailored to their operational workflows, offering real-time metrics and visual alerts.
These tools allowed managers to spot issues early, balance workloads, and communicate results across the organisation effectively.